Privacy Policy
Personal and material scope of this Privacy Policy
This privacy policy obliges the company and, exclusively with regard to the personal data that it collects, processes and circulates.
The same or similar policy will also be assumed, by contractual means entered into with Inflight IT, by the entities that process these same personal data on its behalf.
Availability through the aforementioned website www.inflightit. com, and other access links to other websites outside Inflight IT, is done in good faith and in the interest of the user, and the user cannot be held responsible, in any way, for the collection, processing and destination of data on these Websites, nor for the reliability, accuracy, legality and features available there, and therefore this privacy policy is not applicable.
Inflight IT considers it mandatory and will assume for all purposes, with no possibility of proof to the contrary, that it will read the privacy policies of all websites it accesses.
The reason for being and the publication of this Privacy Policy
In addition to implementing it in its organizational processes, Inflight IT has written this Privacy Policy with the aim of making available, making known and publicizing an explanatory instrument of the general rules of privacy and processing of the personal data it collects, always in strict compliance with the Relevant legislation.
For this purpose, the text of this privacy policy will be available in paper form posted in a visible place and in digital form on the website www.inflightit.com.
The provisions of this Privacy Policy complement that stipulated in the same matter in the contracts, formal or informal, that the parties enter into with Inflight IT.
We ask you to read this Privacy Policy carefully, because, by making your personal data available, either in person or when accessing said Websites, it implies that you know and accept the conditions contained herein and the treatment of them for the purposes lawful and legitimate provided for by law.
Inflight IT expressly reserves the right to change this privacy policy at any time, with the result being duly publicized by the same means.
personal data concept
Personal data shall mean any information or record, of any nature and regardless of the respective support or format, namely sound, image, writing, chirograph or characteristic, relating to an identified or identifiable natural person.
It is considered identifiable the person who can be directly or indirectly identified by reference to one or more specific personal data, separately considered or combined with each other, especially their physical, physiological, psychological, economic, ethnic, cultural, geographical, social or your location.
The entity responsible for the processing of personal data
The entity responsible for the collection and processing of personal data is Inflight IT, which, in the context of the relationships it maintains with the holder of personal data, establishes, always on a lawful and legitimate basis, which data is collected, the means of treatment and the purposes of that collection and treatment.
Types of personal data collected and processed
Within the scope of its activity, Inflight IT collects and processes, namely:
Personal data necessary for the provision and/or receipt of services and/or the supply of products to its customers and/or suppliers, treating in this context data such as name, tax identification number, address, telephone number and address. of e-mail, among others that are strictly necessary, proportionate and lawful.
Personal data necessary for the performance of the employment contract or service provision concluded with its employees, treating in this scope data such as name, identification document number and other data thereof, tax identification number, composition of the household, social security, address, telephone numbers and e-mail address, health data, access data, location, among others strictly necessary, proportionate and lawful.
Personal data necessary for the fulfillment of legal obligations, either with public entities or with private entities, treating in this scope data such as name, identification document number and other data thereof, tax identification number, composition of the household, social security, address(es), telephone numbers and e-mail address, health data, among others that are strictly necessary, proportionate and lawful.
Data necessary for the management of customers and suppliers,
contracting and managing the contractual relationship with customers and suppliers,
the adequacy of the provision of services suited to the needs and interests of the Customer, including sending suggestions, information and marketing actions, making known campaigns, promotions, advertising and news about services and/or products, carrying out market research and/or satisfaction surveys, the management of complaints, dealing in this context, address(es), telephone numbers and e-mail address, among others strictly necessary, proportionate and lawful.All personal data necessary for the exercise of Inflight IT's rights within the scope of the relationships mentioned in the previous items, and in the pursuit of its activity and legitimate interest, especially accounting, tax and administrative management, litigation management, judicial evidence, fraud detection, revenue and audit protection, network and systems management, information security and physical security control, and facility security.
Notwithstanding compliance with legal rules, or legitimate orders from a competent authority, regarding the conservation and transmission of data, Inflight IT only processes personal data necessary for its activity, in the fair and strict measure required by the nature of the contractual relationship. or of another nature, established with the holder of such data, or the consent of the latter, prior, legitimate, lawful and informed, if any.
Time and method of collecting personal data
Inflight IT collects personal data in person, in writing, over the phone or through its websites.
As a rule, personal data are collected when the relationship, or collaboration, contractual or of any other nature necessary for the pursuit of Inflight IT's activity, between Inflight IT and the data subject, begins.
Our websites may collect contact forms. These will be sent directly to our email server via an encrypted link and will only be available to our contact handler. Whenever necessary, the information will be made available to a person in charge of a specific department, to resolve the request.
Some personal data are mandatory and necessary for the beginning and normal and legal development of said relationship or collaboration, so in the absence or insufficiency of such data, it will not start or continue, in which case Inflight IT will inform the data subject of this mandatory and necessary nature.
Apart from those of this nature, those included in any public list and those that may be used in the legitimate interest of Inflight IT, your data will only be collected and processed if and for the purposes you previously consent to, freely, informed, specific and unequivocally, by means of a written or oral statement or through the validation of an option, namely for the subscription of newsletters or marketing communications, in which case the other rules of this privacy policy will apply.
If you wish to stop receiving these communications, you can express your opposition at any time.
The data collected will be processed through documents, whether in paper or digital form, in strict compliance with the legislation that regulates the protection of personal data, being stored and contained in paper files and/or a specific database, created and managed for the effect and restricted and exclusive access to Inflight IT employees who necessarily have to deal with them in the pursuit of its activity. Under no circumstances will the data collected be used for any purpose other than that for which consent was given by the holder, which is necessary, or for the lawful and legitimate purpose that founded the collection.
Purposes of collecting and processing personal data
In general, the personal data collected aim at the management of customers, suppliers and employees, the contracting and management of the contractual relationship with customers, suppliers and employees, the receipt and/or provision of contracted services/supplies, the adequacy of the provision of services / supplies to the needs and interests of the Customer, sending suggestions, information and marketing actions, making known campaigns, promotions, advertising and news about services and / or products, conducting market studies and / or surveys satisfaction, complaints management, accounting, tax and administrative management, litigation management, judicial evidence, fraud detection, revenue protection and auditing, network and systems management, information security control and physical security, the security of facilities, compliance with legal obligations and for other purposes for which the Law recognizes Inflight IT's legitimate interest.
When collecting the data, or when you request it, you will be informed in more detail about the treatment we make of your data.
Retention periods for your personal data
Whenever there is a specific legal requirement that obliges you to keep the data for a minimum period of time, this will be observed by Inflight IT.
Inflight IT will keep your personal data stored for the minimum period of time strictly necessary for the purpose for which the information is collected and processed, after which it will be deleted.
Right of access, rectification, opposition, erasure, limitation and portability of your personal data
Inflight IT guarantees the holder of personal data the right of access, rectification, opposition, erasure, limitation and portability of their personal data.
The exercise of these rights can be exercised by calling 936 100 891 or by means of a written communication sent to our postal address located at Avepark - Parque da Ciência e Tecnologia, SA Sala 211, Gandra, 4805 – 017 Guimarães, or electronically info@inflightit. with.
If you consider it relevant, you can file a complaint with the National Data Protection Commission – Av. D. Carlos I, 134 – 1.º 1200-651 Lisbon – Tel.: +351 213928400 – Fax: +351 213976832 – e-mail: geral@cnpd.pt
Measures we take to protect your personal data
Inflight IT observes the best practices, for which it adopts the technical and organizational measures appropriate to the risk, in the domain of security and protection of personal data, having, for that purpose, approved and implemented a demanding plan in accordance with the objectives, the Law and the interest of the holders of personal data, capable of safeguarding the protection of the data made available to us by all those who in any way relate to us, in order to protect them against their dissemination, loss, misuse, alteration, treatment or unauthorized access. authorized, as well as against any other form of unlawful treatment.
Thus, digital or paper personal data collection forms, whether completed at Inflight IT's physical facilities or on the website, (which require encrypted browser sessions) or with any of Inflight IT's employees, are stored securely in our physical repositories and digital systems.
All the personal data that you give us about you is located in a data center owned by Inflight IT itself, or by one of its subcontractors, covered by all the advanced physical and logistical security measures, which we believe are essential for the protection of your personal data. .
Despite these security measures, we warn everyone who browses the Internet that they should take additional security measures, namely, ensure that they use an updated PC and Browser in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware. and, certify the authenticity of the sites you visit on the internet, avoiding websites whose reputation you do not trust.
Whenever, in the legitimate and lawful pursuit of the objectives of Inflight IT's activity, it adopts measures to monitor its employees, especially with regard to access control, working hours, tasks and productivity, circulation and transport, only those concerned will have prior knowledge of the respective implementation – and, whenever legally necessary and lawful, their consent will be requested – as the tools used for this purpose will ensure the same level of security of the personal data collected and processed by them.
The aforementioned compliance and security plan includes the existence of a designated Personal Data Protection Officer, who is responsible, among other things, for verifying this Privacy Policy, keeping clear the rules for processing personal data and communicating with the control authorities, guaranteeing to all those who entrust Inflight IT the processing of their personal data, effective knowledge of the way in which it treats them and what rights they have in this matter.
The designated personal data protection officer
The functions of the Data Protection Officer are incumbent on the entity named Sincronideia, Lda. He can be contacted by letter sent to the address of Inflight IT, by email dpo@sincronideia.pt, or by phone 253 036 727.
Communication of data to other entities, subcontractors or third parties
Inflight IT may use subcontractors for the purpose of collecting and processing data, with the same purposes as it aims, obtaining from these entities, by contractual means, a guarantee of reputation and the obligation to develop the appropriate technical and organizational measures to protect the data and ensure the defense of the rights of the holders. In certain circumstances determined by law, certain personal data may have to be communicated to public authorities, such as tax authorities, courts and security forces.
In this way, any of these subcontracted entities will process the personal data of our Customers, in the name and on behalf of Inflight IT, under the obligation to adopt the technical and organizational measures appropriate to the risk in order to protect the personal data against destruction, accidental or unlawful. , accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful treatment.
Transfer of personal data
Pursuing Inflight IT's activity may involve the transfer of your data outside Portugal.
In this event, Inflight IT will strictly comply with the applicable legal provisions, namely regarding the determination of the reliability and suitability of the destination Country with regard to the protection of personal data and the requirements applicable to such transfers.
Cookies
“Cookies” are small software tags that are stored on your computer through the browser (browser), which as a rule only retain information related to your preferences, not including, as such, personal data that are processed by Inflight IT.
Whenever this is not the case, the user will always be asked for consent to provide them, under the legal terms.